Outlook error 5.5 1

When you try to send and receive an email, you may see the outlook error 5.5 1. Error 5.5 1 occurs due to Outlook can’t reach the server successfully. As a result, you can’t send and receive or configure an email account using the Outlook app.

Outlook error 5.5 1, Outlook error 5.5 1

Step to Fix Outlook error 5.5 1

In this article, we’ve listed step to fix Outlook error 5.5 1. Follow the solution will help you fix Microsoft Outlook problems.

Solution 1- Repair Outlook

  • Select Windows search and type Control Panel, then click on Open.

Outlook error 5.5 1, Outlook error 5.5 1

  • Select the Program and Features and click on Uninstall a program.

Outlook error 5.5 1, Outlook error 5.5 1

  • Search and select the Microsoft Office product from the Uninstall a program window.
  • Click Change.

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  • Select Yes.

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  • Choose Quick Repair and click on Repair.

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Outlook error 5.5 1, Outlook error 5.5 1

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Outlook error 5.5 1, Outlook error 5.5 1

  • Click on the Close tab.
  • Open Outlook.

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  • If again you’re not able to send an email or fail to configure an email account, then follow the next solution.

Solution 2 – Check server requirement from settings

If the Outlook error 5.5 1 persist again after repairing, then check server requirement from settings.

  • Open Outlook.

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  • Select info, then click on account settings.

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  • On the Account settings window, click on the e-mail tab.

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  • Select your email account from the list and click on more setting on your next account setting window.
  • After click on the more setting tab, the following internet setting window should open.

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  • Select the Outgoing server tab and check the box ” My Outgoing server (SMTP) requires authentication”.
  • Click on Ok to apply changes.
  • Restart Outlook and check if Outlook error 5.5 1 persists. Follow the next solution if it does.

Solution 3 – Delete duplicate accounts

Duplicate accounts have been known to cause error 5.5 1. Here another possible solution is to look for duplicate email accounts which may be causing outlook error. Delete such a duplicate email account.

Follow the step to delete the duplicate email account from the Outlook app-

  • Open Outlook.

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  • Select info, then click on account settings.

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  • Select any duplicate e-mail account that you see and click on the Remove button to remove such an account from your Outlook Windows app.
  • Restart Outlook and check if Outlook error 5.5 1 persists. Follow the next solution if it does.

Solution 4 – Change server port number

  • Open Outlook.

Outlook error 5.5 1, Outlook error 5.5 1

  • Select info, then click on account settings.

Outlook error 5.5 1, Outlook error 5.5 1

  • On the Account settings window, click on the e-mail tab.

Outlook error 5.5 1, Outlook error 5.5 1

  • Select your email account from the list and click on more setting on your next account setting window.
  • After click on the more setting tab, the following internet setting window should open.

Outlook error 5.5 1, Outlook error 5.5 1

  • Click on the Advanced tab.
  • Change the Outgoing server (SMTP) port number to 587.
  • Click on Ok to apply changes.
  • Restart Outlook and check if Outlook error persists. Follow the next solution if it does.

Solution 5 – Re-install Outlook to Fix Outlook error 5.5 1

  • Select Windows search and type Control Panel, then click on Open.

Outlook error 5.5 1, Outlook error 5.5 1

  • Select the Program and Features and click on Uninstall a program.

Outlook error 5.5 1, Outlook error 5.5 1

  • Search and select the Microsoft Office product from the Uninstall a program window.

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Outlook error 5.5 1, Outlook error 5.5 1

  • Click the Install on your My Account section.

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  • Select the setup file and click RUN.

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  • Stay online during Office installing on your computer.

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  • Close the installation window and open any office app to activate your product.

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  • Select Accept and sign in with your Microsoft account to activate your Office product.

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Conclusion- Outlook error 5.5 1

In this article, we’ve listed above all possible step to fix the error 5.5 1. If the problem yet not fixed, then you can contact support for live assistance. Some of the problems occur device-based issue. Tech will personalize your issue and help you fix it.

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Outlook error 5.5 1, Outlook error 5.5 1