MS Office Error Code 30102-13

How to Fix Microsoft Error Code 30102-13

 Microsoft Office is one of the most widely used utility software among the windows users. Even though it is well built and improved a lot over the past few years, it may still lead to certain errors that need handling and some expert advice. One such issue that is often encountered is Error Code 30102-13. Let us learn more about the causes behind it and how you can troubleshoot the MS Office Error Code 30102-13 quickly.

What causes the Error 30102-13?

This error generally shows up when you try to install or update a newer version of Microsoft Office. Few of the major reasons that trigger this error code includes:

  • The system files for Microsoft Office gets corrupted.
  • Failed update or installation process.
  • Partial setup file.
  • Restricted access to the network due to firewall settings.
  • Any pre-existing file conflicting with the newer files.
  • Previously installed versions have not been removed properly.
  • Your system’s proxy setting may prevent Microsoft from installing or updating.
  • Your antivirus or security software might be blocking some of the features of the MS Office.


How to fix the Error Code 30102-13 in Microsoft Office?

Now that you are well aware of the possible causes that resulted in this error, it’s time to look into some quick troubleshooting ways to get your Microsoft Office up and running.

  • Repair your MS Office

One of the quickest ways to fix the error code 30102-13 is to repair your office application. The MS Office comes with a default repair tool that comes handy in such a situation. It basically replaced all the corrupted file with the working ones either online or offline. Follow the steps below to run the quick repair and get rid of 30102-13 error in your Microsoft Office application.

  • From the Start option, open up the Control Panel
  • Go to the Programs tab and select Programs and Features.
  • Click on the desired Office application that is causing the error 30102-13 to begin with the repair process.
  • Click on Change.
  • Next, click on Quick Repair and Repair. This will start the repair process locally.
  • If the above procedure doesn’t help, try selecting the Online Repair option from the previous menu.

Run System File Checking Scan

Sometimes your computer may not work properly if windows encounter corrupted system files or your windows resource protection files are found missing. This may cause malfunctioning to different software installation and updations.

Windows comes packed with an advanced System FIle Checker tools, built to rescue users from problems like error 30102-13. This utility works in a similar manner as the Office repair, only it tries to fix things on the OS level, unlike Office Repair’s application level solution.

Here’s a quick guide to get started with the SFC scan.

  • Click on Windows Keys and search for Command Prompt. Alternatively, you can press Windows key + R combination and type in cmd to reach quickly to the Command Prompt.
  • Once in the Command Prompt window, type in SFC /SCANNOW and hit enter.

  • This will begin the scan and repair process.
  • Once the verification process is completed 100%, relaunch the concerned MS Office application and check if the error code 30102-13 has resolved or not.
Make a temporary exception to your Windows Firewall

It may sometimes happen that your Firewall rules may block or even remove some of the necessary files for Microsoft Office as a part of the security process. This may also lead to error 30102-13 in Microsoft Office installation process. It’s better to make a temporary exception to your firewall for the relevant application or even better disable it momentarily.

  • Head to the Control Panel from the Start menu.
  • Search for firewall and select Windows Firewall option.
  • Now, look for an option that says ‘Turn Windows firewall OFF or ON’.
  • Click on it and select Turn Off.

Try again with your Office application to check if the error code 30102-13 still shows up.

  • Temporarily disable the antivirus

Besides the default Windows Firewall, we often use various third party antivirus applications to keep our systems safe and secure. Although they tend to work perfectly fine, sometimes they may block a few necessary features of the Office that may lead to the error code 30102-13. Let’s try disabling it for the time being and check if it resolves the issue by any luck. To learn more about how to disable your respective antivirus program, head to your vendor’s official website and get easy to follow steps.

  • Try removing the office

If any of the above steps do not work, we can still work around the last option: removing the Office application and try reinstalling the same. Follow the below mentioned steps to completely uninstall the corrupted version of MS Office from your PC.

  • Go to the Start menu and search for the Control Panel option.
  • In the opened option, select Programs and Features.
  • Click on Microsoft Office.
  • Click Uninstall and confirm on the dialog prompt.

Once the uninstall is finished, head to the next step to install a fresh copy of Microsoft Office.

  • Go with the fresh installation
    • Log onto the official Microsoft Office website with your credentials and head to the products section.
    • Select the Office program and click Download and Install.
    • Wait for the process to complete.

Enjoy the error free and seamless experience with your Office application.

Get extended support to resolve your Microsoft Office related issues

If you are stuck at any point of troubleshooting the error code 30102-13, we have dedicated experts to help you out. Write to us with your complete error details and we will be reaching out to you with a working solution at the earliest. Alternatively, you can head directly to the Microsoft Office community forum to get a few more suggestions and solutions.

Author: Support Escalation Engineer