Troubleshooting Microsoft Office

Welcome to Office Help & Training

 

 

Common questions

How do I download and install Office?
How do I reinstall Office?
Can I install Office on a Chromebook?
Can I install only certain apps?
Can I install Office on a different drive?
How do I install Office through HUP
I’m a student. How do I get Office?

Common issues

Problems during install
Unsupported operating system error
Can’t install on Windows Vista or Windows XP
Known issues with Office and Windows 10
I can’t tell if Office is installed
I installed 32-bit instead of 64-bit

Account or sign-in issues

Where to sign in to Office 365 or My Office Account
I forgot the account I used to install Office
Share your Office 365 Home subscription
Cancel a subscription

Activation or unlicensed product

Troubleshoot activation failures
Help with Office product keys
Deactivate an install

Error messages

Unsupported operating system error
Office is taking very long to install
You get a KERNEL32.dll error
Install button doesn’t install Office
“Stop, you should wait to install Office 2016” error
Error messages when installing Office

Mac install and activation issues

Where to install Office on a Mac
Download and installation issues on a Mac
I can’t find the apps on my Mac
Uninstall Office for Mac
Activate Office on a Mac
Mac activation issues
Install updates on a Mac

Office on a mobile device

Set up email and install Office on an Android
Set up email and install Office on an iPhone or iPad
Set up email and install Office on a Windows Phone
Troubleshoot email setup on a mobile device
Can’t edit documents using Office apps on mobile

Upgrade or update issues

Upgrade Office
Upgrade or switch Office 365 plans

How do I install Office updates?

Issues after installing Office

I installed Office, but can’t find the apps
Office “stopped working” message when opening an app
What version of Office am I using?

Additional help or contact us

Install Office 2010 or Office 2007
Contact support

 

 

Microsoft Office Error code

error code 30033-77 error code 1392-2 error code 30015-11-1073741502 error code 30058-26 error code 30125-1011-500 error code 30183-1011 error code 0-1037 (0)
error code 3008-27 error code 1392-26 error code 30015-11-1073741790 error code 30066 error code 30125-1011-503 error code 30183-1011-1 error code 0-1005 (0)
error code 30103-13 error code 1392-28 error code 30015-11-2 error code 30068-13 error code 30125-28-12007 error code 30183-1011-2147952507 error code 0-1011 (0)
error code 30174-11 error code 1392-4 error code 30015-11-2147023843 error code 30068-13-1058 error code 30125-39-12007 error code 30183-1011-2147954429 error code 0-1012 (0)
error code 0-02 error code 1392-6 error code 30015-11-2147024319 error code 30068-13-1715 error code 30125-4 error code 30183-1011-2147954552 error code 0-1018 (0)
error code 0088-4 error code 1406 error code 30015-11-255 error code 30068-39-1715 error code 30125-4-12007 error code 30183-1015 error code 0-1028 (0)
error code 0-1 error code 141078 error code 30015-11-5 error code 30068-4 error code 30126-1011 error code 30183-1015-1 error code 0-1036 (0)
error code 0-1009 error code 1466-3 error code 30015-26-3 error code 30068-4-1053 error code 30126-1011-12030 error code 30183-1-11-2147954429 error code 1084-13
error code 0-1009-0 error code 15-14 error code 30015-40-2147023834 error code 30068-4-1058 error code 30126-1011-12152 error code 30183-28 error code 1-1012
error code 0-1011 error code 1603 error code 30015-4-1006 error code 30068-4-1084 error code 30126-4 error code 30183-28-404 error code 20175-4 (19)
error code 0-1011-0 error code 1610612703-4 error code 30015-4-1610612703 error code 30068-4-1715 error code 30138-6 error code 30183-39 error code 216-13
error code 0-1012-0 error code 1610612703-8 error code 30015-4-183 error code 30068-4-2 error code 3014-13 error code 30183-39-214701 error code 30015-1011 (2)
error code 0-1018 error code 1610612708-8 error code 30015-4-3 error code 30068-4-3 error code 3014-27 error code 30183-39-2147014790 error code 30015-1011 (3)
error code 0-1036-0 error code 1610622703-4 error code 30015-4-5 error code 3008-26 error code 30143-37 error code 30183-4 error code 30015-1011 (5)
error code 0-2 error code 17002 error code 30015-6 error code 30088-04 error code 3014-4 error code 30183-4-1 error code 30015-1025 (5)
error code 0-22 error code 1715-18 error code 30015-6-1 error code 30088-1015 error code 30145-13 error code 30183-4-2147012889 error code 30015-11 (-1073610725)
error code 0-3 error code 1715-4 error code 30015-6-30 error code 30088-1015-0 error code 30145-16 error code 30203-11 error code 30015-11 (-1073741701)
error code 0-4 error code 1715-5 error code 30016-2 error code 30088-1021 error code 30145-18 error code 3029-4 error code 30015-11 (-1073741790-11)
error code 0-9 error code 183-4 error code 30016-22 error code 30088-1021-0 error code 30145-27 error code 3033-27 error code 30015-11 (-2147023834)
error code 0x404 error code 1920 error code 30016-39 error code 30088-1028-0 error code 30145-4 error code 30765-11 error code 30015-11 (-2147024319)
error code 1006-4 error code 20103-13 error code 30016-4 error code 30088-11 error code 30169-22 error code 30812-4-2 error code 30015-11-1073610672
error code 10106-1 error code 20175-4-19 error code 300184-4 error code 30088-13 error code 30169-26 error code 3088-13 error code 30015-11(9)
error code 10106-4 error code 2-13 error code 30027-4 error code 30088-15 error code 30170-28 error code 3088-26 error code 30015-13
error code 10107-0 error code 2147023834-11 error code 30029-04 error code 30088-22 error code 30170-4 error code 3088-4 error code 30015-39 (5)
error code 10107-1 error code 2147023836-11 error code 30029-1007 error code 30088-26 error code 30174-11-1392 error code 3-1 error code 30015-4 (193)
error code 1018-13 error code 2147024784-4 error code 30029-1007-0 error code 30088-28 error code 30174-22 error code 31075-4 error code 30015-40
error code 1052-4 error code 2147024891-11 error code 30029-1007-123 error code 30088-4 error code 30174-4 error code 31075-4-8 error code 30015-40 (-1073741790)
error code 1056-16 error code 2147217387 error code 30029-24 error code 30088-8 error code 30174-4-1 error code 32-4 error code 30015-6 (-1)
error code 1056-4 error code 2147483634-8 error code 30029-28 error code 30088-88 error code 30174-4-1392 error code 3-28 error code 30016-23
error code 1058-16 error code 214748363-8 error code 30029-4 error code 30089-13 error code 30174-4-1920 error code 3-4 error code 30016-26
error code 1058-4 error code 2-16 error code 30033-1011 error code 30089-14 error code 30174-4-247012889 error code 39-30053 error code 30053-39
error code 1072-3 error code 25004 error code 30033-1011-0 error code 30089-4 error code 30174-45 error code 403-4 error code 30068-15 (1715)
error code 1073422314 error code 255-11 error code 30033-27 error code 30094-1 error code 30174-8 error code 404-4 error code 30068-26
error code 1084-16 error code 255-6 error code 30033-4 error code 30094-1011 error code 30175-11 error code 408-4 error code 30088-1007
error code 1084-4 error code 300102-13 error code 30034-4 error code 30094-1011-0 error code 30175-12 error code 5-11 error code 30088-1007 (0)
error code 12002-1 error code 30013-39 error code 30038-26 error code 30094-4 error code 30175-12-30 error code 5-13 error code 30088-13 (1715)
error code 12002-28 error code 30015 error code 30058-28 error code 30101-11 error code 30175-13 error code 5-14 error code 30125-1011 (400)
error code 12002-4 error code 30015-1 error code 30038-28 error code 30102-1 error code 30175-13-30 error code 5-26 error code 30147-13
error code 1200-4 error code 30015-1007-123 error code 300384 error code 30102-11 error code 30175-19 error code 5-4 error code 30147-37
error code 12007-04 error code 30015-1011-2 error code 30038-4 error code 30102-11-1601 error code 30175-26 error code 5-6 error code 30153-4
error code 12007-1 error code 30015-1011-5 error code 30043-11 error code 30102-11-1603 error code 30175-4 error code 641-80070641 error code 30175-4 (19)
error code 12007-28 error code 30015-1015-183 error code 30045-11 error code 30102-13 error code 30175-7 error code 75550 error code 30182-1015 (2)
error code 12007-4 error code 30015-1015-32 error code 30045-13 error code 30102-4 error code 30179-4 error code 772 error code 30183-1 (1)
error code 12029-4 error code 30015-1015-5 error code 30045-26 error code 30103-11 error code 30180-4 error code 30088-27 error code 30183-1011 (2147954407)
error code 12030-4 error code 30015-1025-1392 error code 30045-27 error code 30125-1011 error code 30182-1015 error code 30184-4 error code 30183-1011 (403)
error code 12152-4 error code 30015-1025-14001 error code 30045-39-1 error code 30125-1011-10106 error code 30182-1015-3 error code 3045-26 error code 30183-1015 (2147954402)
error code 1224-28 error code 30015-1025-193 error code 30045-4 error code 30125-1011-10107 error code 30182-1015-4 error code 30813-4 error code 30183-28 (404)
error code 1224-4 error code 30015-1025-216 error code 30045-4-1 error code 30125-1011-12029 error code 30182-1022-2147954430 error code 30068-4 (1975) error code 30183-28 (512)
error code 1310 error code 30015-1025-5 error code 30045-6 error code 30125-1011-1207 error code 30182-4-2 error code 30125-1011 (12002) error code 30183-39 (-214701)
error code 1325 error code 30015-11 error code 30053-4 error code 30125-1011-404 error code 30183-1 error code 30125-1011 (12007) error code 30183-39 (-2147014790)
error code 3088-1015 (0) error code 3088-1007 (0) error code 3088-1008 (0) error code 0-1056 (0) error code 1056-4 (0) error code 30125-1011 (403) error code 30015-8
Error code 30182-39-2 Error code 30182-39 Error code 30050-1039 Error code 30125-1007 (400) Error code 0 1005 Error code 30015-25 (1006) Error code 1714
Error code 30085-28 Error code 30125-1007 Error code 30147-4 Error code 30182-27 Error code 30010-4 Error code 30068-39 Error code 30179-25
Error code 30015-4